7 Layers?

Monday, August 14, 2006

SBS2003- Having problem in outgoing fax.

Well its been very horrific for couple of day for me. Last week I started using the FAX services on SBS 2003 server. At first time with default installation I could easily send and receive the fax but I did some changes in the RULES.

After that I couldn't send the fax while I've been receiving the faxes normally. Whenever I tried sending the fax there was an error

Event Type: Warning
Event Source: Microsoft Fax
Event Category: Outbound
Event ID: 32028
Date: 8/8/2006
Time: 11:29:33 AM
User: N/A
Computer: GATEWAY

An error was encountered while sending a fax. The service will attempt to resend the fax. If further transmissions fail, please verify that the phone line, fax sending device, and fax receiving device are working properly.

I tried fixing it nmany wat but all the time it was failure but I kept on trying and fianlly I got the answer and mind mind never went on that side. As I've been receiving the fax then it should send the fax. Sp what could be the problem.

Software or Hardware?

If Software then what it could be? Is it Service Packs, Patches, Security updates or something else?

If Hardware then either the Modem is malfunctioning or the modem driver problem or modem is not supported.

But the same modem was working at the very first time.

So I uninstalled the modem and re-loaded the modem driver.

How simple is it? Isn't it

It took more than 20 hrs to fix this issue.

So cheer uo now :)